Ordering

Excuse the hassle to create a new account for Market.ApolisGlobal.com. Unfortunately we are unable to honor gift cards, VIP perks or any discount codes from ApolisGlobal.com. This is the clean-ness way to provide the best price and we totally understand this is lame and sucky, send an email to me (shea@apolisglobal.com and copy service@apolisglobal.com | subject: "you owe me shea")

Sorry! Since this flash sale is once all year we want to do our best to make sure as many people in our community are able to get a bag before they are all gone.

Our main site ApolisGlobal.com services our international community daily. The prices during surplus market make it difficult to absorb any missing packages that comes with working with hundreds of international couriers. We understand this is a huge inconvenience, send an email to shea@apolisglobal.com & service@apolisglobal.com with subject line: "This is dumb Shea" and I'll do my best to make it up to you ;)

Unfortunately we are unable to honor gift card codes from ApolisGlobal.com -- on Market.ApolisGlobal.com in an effort to provide the best price. All gift card codes can only be used on ApolisGlobal.com where there are quite a few bags that are not on Surplus Market. We totally understand this is lame and sucky, send an email to me (shea@apolisglobal.com and copy service@apolisglobal.com | subject: "you owe me shea")

Unfortunately we are unable to provide VIP perks for orders on Market.ApolisGlobal.com in an effort to provide the best price and we totally understand this is lame and sucky, send an email to me (shea@apolisglobal.com and copy service@apolisglobal.com | subject: "you owe me shea")

Unfortunately we are unable to provide free shipping on any orders in an effort to provide the best price and we totally understand this is lame and sucky, send an email to me (shea@apolisglobal.com and copy service@apolisglobal.com | subject: "you owe me shea")

We use the United States Postal Service for Surplus Market

Surplus Market orders will ship between July 16-30, 2026. Before we ship, the product goes through a special print customization process to add your special word or phrase. Once shipped the bag will follow standard shipment schedules.

Shipping to the U.S.: Estimated standard delivery is 3-5 business days, depending on your region.

We gladly accept Visa, MasterCard and American Express credit cards as well as PayPal, Shop Pay, Google Pay, and Apple Pay. Apolis cannot accept cash, checks, or money orders. Sales tax will be added to all orders shipped in California.

Yes! We stand behind the quality of every Apolis product with a 30-day money-back guarantee.

Please note, return procedures for customized and non-customized products differ. To keep things simple for you, we offer refunds instead of exchanges. To return non-customized  items please note: Items need to be postmarked within 30 calendar days of receipt for a refund to your original method of payment or store credit. Original shipping charges are non-refundable. Items must be returned in their original condition (unused, unwashed, unaltered) with the original packaging and tags attached. 

To return customized items please note: Customized products are not eligible for a return unless you encounter a craftsmanship or quality issue which includes: If your bag arrives with rivets missing or a damaged handle. If your bag arrives with smudged print. If your bag arrives with text that is slanted or cut off. Please note: since each bag is handmade, there will be slight variations in jute texture from bag to bag; no two bags will look exactly the same. Additionally, bags suffering from general wear and tear are not eligible for return. Items purchased from other retail partners are not eligible for returns.

If you have a question about whether or not your bag will be accepted for a return, text us (20919) with an image of your bag and a description of the issue and we'll get back to you ASAP with an answer. If your bag does not meet the requirements above, a refund will NOT be issued and if you sent your bag to us, you will receive it back.

Initiate a return here

Product

Yes! Bags and masks are customized in Los Angeles, California, where a growing team of 13 production associates prints each item with water-based ink.

Bags: Every market bag is handcrafted in Bangladesh by mothers who receive Fair Trade-certified wages, annual profit dividends, and a retirement fund; read Forbes.com’s article on how this approach is changing people’s lives, with 665,000 bag owners and counting. The bags are then shipped to Los Angeles, California, where a growing team of 13 production associates print each bag with water-based ink onto the bag.

Masks: The masks are made in Los Angeles, CA. Each seamstress that assembles the mask receives fair wages.

Every market bag is handcrafted in Bangladesh by mothers who receive Fair Trade-certified wages, annual profit dividends, and a retirement fund; read Forbes.com’s article on how this approach is changing people’s lives, with 665,000 bag owners and counting. The bags are then shipped to Los Angeles, California, where a growing team of 13 production associates print each bag with water-based ink onto the bag.

Service

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CONTACT US

Email: hello@apolisglobal.com
Text/SMS: 20919
Hours of operation: Monday – Friday, 9am-5pm PST

Get Immediate Help

Text us at 20919. We’re available daily 6AM–8PM PST. 

Send a message

Email hello@apolisglobal.com or use the form below.